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Shipment from US Tampered with ...... ?

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RichG41:
Hi

As unlikely as this may appear ......

thought I'd just post this up on here to see if anyone has had this happen to them before?

Back in Feb I purchased a set of NOS panaracers and MKS graphites from BMX Museum, the day after I also purchased a lovely set of alloy hubbed white skyways from the same seller. The tyres and pedals turned up in just over a week but the wheels appeared to go AWOL. Eventually 2 weeks ago I got a letter saying I needed to provide additional information as they may need to add a customs charge, which they did. Yesterday the wheels arrived, the box appeared unopened but there was a hole where the axle had made it's way through, the hole however was quite big and straight away I could see it was a nylon/plastic hub. The other wheel was correct and was a steel suntour coaster hub.

I contacted the seller and explained that the front was a nylon and not an alloy hub. He says he has never owned a nylon hub and that it has been switched. They arrived in a Skyway box so they would know what was in there but .....

 - Has anyone had this happen before?

 - What are my options?

Thanks

Rich

MartyC:
Do you have pics of what you thought you purchased?  The chances of it being opened and swapped out are pretty remote like Glen says, I think you may have been duped.  How did you pay?  If by Paypal raise a dispute as goods received not as ordered/paid for.

M5AT:
Yeah, sounds fishy.

looks like our American friend has tried to pull a fast un.

RichG41:
.... I know that's is exactly what I initially thought but like I said the other parts were spot on and arrived very quickly. The wheels went AWOL for 2 months so the switching as unlikely as it seems could have been done due to the timescale added to that it was in a skyway box so to the right person could possibly attract attention.

I do have photos as he sent through photos to show me the condition of the Panaracers.

If I was reading this post I'd think exactly as you but he's been in contact a few times today and hopefully we can resolve it.

Either way still on the look out for a minty white alloy front .... anyone, anyone ....... like that's gonna happen  :'(

Thanks for comments

Cheers

Rich

markyp:
where did you buy from,the museum or ebay???whats the sellers feedback like??im always very warey of sending stuff in bmx logo'd boxes like skyway for example.i sent a frameset once in a skyway box and thought at the time that it probably wasnt the best idea id had,but it arrived safely.the skyway box gave everybody a clue as to what was in the box,the chances of a posty pinching it are small but our very own southern andy is a posty and he knows when theres bmx stuff in parcels hes delivering,usually because he recognises the buyer/seller name on the parcel.as the item went through customs then theres a fair chance you are on their records if youve imported before,they'd also know that its bmx parts you import,with this ever expanding hobby whos to say that it didnt fall in to the wrong hands during shipping'the hole in the box is a clue that maybe it has been tampered with ???

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