BMX General > BMX Chat

Lost / Stolen - South East or West??

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monkian:
Ok, I sold this frameset a while back only to have City Link confirm today that they've bloody lost it.
The sub-contractor who collected it, confirmed it was dropped off at Gatwick to be sent to Exeter depot but somewhere along the line its 'disappeared'.
WTF FFS how the fook can a parcel 88 x 14 x 38cm / Weight: 5.1kg just go missing??

I always try to give people the benefit of the doubt but..
if anyone spots it for sale anywhere, could you please let me know.
Many thanks, Paul.

Original thread: http://www.radbmx.co.uk/forum/index.php'topic=146314.0

monkian:
Here's some of the emails I've had (In the order I received them):

26th June:

Just to keep you updated Gatwick have spoken to the driver who confirms
collecting the parcel and placing it on the conveyor belt to be sent to Exeter.
I am now having Exeter do searches for the goods , they have a full
description and will carry out searches today.
Will keep you updated

Kind Regards

Mark Blackburn
Customer Care Advisor

29th June:

Im sorry i didn't update you yesterday,
I am still waiting for the searches to be completed by the delivery depot ( Exeter )
I have also in the meantime sent the details to our lost goods department where goods are received if labels come off parcels etc etc.
I will be chasing Exeter today and would hope to have a constructive reply for you
before I finish at 6pm.

Sorry one again for not keeping you properly updated and thankyou
once again for you understanding and patience.

Kind Regards

Mark Blackburn
Customer Care Advisor

03rd July:

Sorry about the delay in getting back to you.
I have had replies from both depots now and also from the lost
property department.

It is not good news i'm afraid. Their is no sign of your goods.
Lost property have the details and will keep an eye on items
coming in.

I would advise you at this stage to process a claim through
Parcel2go.com for the cost of goods and service.

I am very sorry about this and can only offer my appologise
about this.

If you require further information please don't hesitate to contact me.

I will keep the case open in the hope of an appearance of the goods.

Regards

Mark Blackburn
Customer Care Advisor

monkian:
I picked City Link even though they weren't the cheapest and deliberately avoiding Yodel ::)
I only had basic insurance cover as well so I stand to be well out of pocket once I've refunded the buyer.
Not happy >:( >:(

Jaymz:
Well its a lugged frame. I point the finger at oldschoolace, he's been desperate for one recently!!!!!!!!!!!!!!


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monkian:
I think you could well be onto something there ;D ;D

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