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Lost ammaco and torker frames stoke staffordshire proof of delivery added

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threaders:
Just fed up with it thats all. I have only been able to deal with parcel2g0 and I have been chasing it with them since the 22nd of March with emails at least four days a week. They arnt going to budge and have refused to give me the contact details for TNT despite me having been told that its my right to ask for them. You cant get a phone number for them either so I feel I have exhausted that avenue of attack.
I am only on ESA support allowance at the moment, so cant afford a solictor unless its done with legal aid and for that your case has to qualify and it has to be a civil matter. The police have yet to confirm this one way or another.
I put in a complaint to the police dept about their lack of response and requested it be dealt with another officer who wasn't continually on leave of absence, but this hasnt been done yet either. They have a record of every call of enquiry I have made and there hasn't been any response since the case was first reported on the 22nd of March.
I cant go down to stoke as its an £87 train ride and I have to be around here cause my Mum needs caring for.
I hate banging on about it on the forum and I am not after anyones sympathy. Its not that I cant be arsed its just I feel overwhelmed with it all and I cant beleive the attitude I have been given by all concerned.
I have been keeping my eye out on ebay and gumtree daily and by posting all this up, thought that others might be able to keep an eye out as well. I havent got £370 to loose and unless paypal accept the fact that I am not responsible and let me off the £370, I have no choice but to keep pestering the police who really are the only ones who can help :police: :rant:

fischflo:
.... not pestering at all, only sickening thing is that the receipts you've got seem to mean nothing at all...

MartyC:
A solicitor would be a waste of time and money, small claims court via https://www.moneyclaim.gov.uk and job done. You cant get solicitors fees back in a small claims case on either side; you have lots to gain as you are already down and muppets like parcel2go need to pay for incompetence.

HARORIDER:
I think we are all missing 1 very important point here-they did not deliver ANY of the parcels correctly to the address that was given on the shipping label !! I know parcel companies do leave with neighbours etc BUT they are not meant to deliver them anywhere else without prior permission of the sender so surely TNT are 100% at fault and should fully compensate you anyway  :daumenhoch:

threaders:
Cheers fellas. I have begun the process of pursuing it through the small claims court. I think I can only put in a claim against parcel2go as TNT have said the contract is with them, so ill let you know what happens. I will try speaking to TNT again though now I have the proof of delivery, which shows the parcel being delivered to the wrong address. :daumenhoch:

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