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THIS IS WHY EBAY IS SHIT

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Funkyworm:
Tonight i put some mx 1000's  up for sale on here as when i logged on to ebay they had been removed:

This is the reason given:

You recently listed the following item(s):

151069990671 - Old School BMX Dia Compe MX 1000 Calipers, Haro Hutch DP Rickman Gt Skyway


Unfortunately, we had to remove your item because the way it was listed breaches our policy:

You have mentioned the brand names "Haro Hutch DP Rickman Gt Skyway" in the listing. Sellers aren't permitted to use any irrelevant brand names in a title or description of the listing as it results in poor search experience. Members must not use any brand name other than the brand name of the company that manufactured/produced the item being offered in the listing, or the celebrity who has owned or officially endorsed the item being offered. You can relist your item by removing the irrelevant brand name from the listing.

I've noticed this is the first time you breached our policy, please take some time to read our help page below. If you have any further questions, please do not hesitate to reply to this email.

Adding brand, celebrity, or manufacturer names to a listing that was not made by that company, person, or manufacturer isn't allowed.

Making comparisons or including unrelated terms in your listing may confuse buyers who may not be clear about what is actually being offered. This can result in an unsuccessful transaction and may also lead to a buyer claim being filed.

To avoid any problems in the future, please use only terms that describe your item accurately.

Regards,

eBay Trust & Safety













MY REPLY:

Hi, Is this a joke?

These are 30 year old specific parts designed to be used with bike frames from the companies listed (in the title) many of which no longer exist.

 if anything these descriptive brand names help re affirm what the particular item is in order to help the potential buyers make a educated purchase & to find a relevant product more easily. This in no way could would confuse buyers As you have stated especially as there was a clear photograph & description to match within the advert ???

I often wonder if ebay sets out to confuse me as every time I log on to the site my front page is full of Nike Blazer trainers, I’ve searched for Nike Blazer trainers once in 2011 & it’s quite annoying as i don’t want to buy any now as they went out of fashion in 2012, (so this confuses me).

 Id much rather you filled my front page with (old school bmx products) as I use this search term (((every single day))) & surely this is much more relevant to my ebay experience ?

 Also within my advert was the search term (OLD SCHOOL BMX) anyone buying in to items labelled (OLD SCHOOL BMX) would be doing so with plenty of prior knowledge of the parts they are buying as the only people interested in this subject matter are generally 40 yr old men re living their youth & buying the parts to re build bikes they had when they were kids & are by definition very knowledgable about the subject matter brands & Parts in question. There is however some confusion as to when old school bmx ended (but thats another story).

You also state that "Sellers aren't permitted to use any irrelevant brand names in a title or description of the listing as it results in a poor search experience" I would ask you to please explain why  the brand names Rickman Haro GT & Skyway would be deemed irrelevant  in this case (as explained above ) the parts in question dis compe mx 1000 calipers are designed to work in harmony with frames from these brands.

I have 100% feedback & a trusted seller so why would i set out to confuse or deceive. surely this is a mechanism you put in place in order to safe guard  buyers from such tyrants ? Talking of tyrants you should look at the people who overcharge for goods (thats confusing)......

So overall I can see how your (confusion) argument may stand up within other sections of the site but not in this case. Come to think of it if i was looking to buy tampons & someone put panty pads within the description but clearly had a photo of tampons I’m sure that i wouldn’t get confused & I’m a bloke. This is exactly the reason people are moving away from ebay & are selling on private sites within a trusted community of members.

 This action has prompted to me sell the item concerned on one of these sites & Ebay will not be getting a cut. It might be an idea in future to research & educate yourselves before sending out such emails & taking such a carte blanche approach to item deletion as this shows a complete lack of understanding of the items on your site & your customer base, i would argue too that this shows an attitude of utter contempt towards both your sellers their reputation & products not to mention the mental capacity of your adult buyers & their ability to make an educated purchase on you site without your help,

MC018 Your eBay listing has been removed: Brand Name Misuse (799533648)


Why don't they just say that someone from GT contacted them & is claiming intellectual property theft as I used GT in the title ???

brettypeeps:
you can have a title that says "To fit Haro Hutch DP Rickman Gt Skyway"

Devilock:
Go & have a bath.

nosepickben:
Great response. Well done. All bases covered there dude.  :)

Dark Diggler:
"You also state that "Sellers aren't permitted to use any irrelevant brand names in a title or description of the listing as it results in a poor search experience" I would ask you to please explain why  the brand names Rickman Haro GT & Skyway would be deemed irrelevant  in this case (as explained above ) the parts in question dis compe mx 1000 calipers are designed to work in harmony with frames from these brands."



What a load of bollocks ;D

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