BMX General > BMX Chat
WARNING FROG BMX NOT DELIVERING !!! YOU HAVE BEEN WARNED!!!
Jono:
Not news , everyone already knows
Funkyworm:
--- Quote from: Jono on December 22, 2015, 06:39 PM ---Not news , everyone already knows
--- End quote ---
Clearly not everyone knows Jono & by going directly to his payment merchant it is possible to attain a refund. If this helps anyone it's worth the post.
Avro:
Old news yes but when I ordered from Frog I had no idea of their history, I am not sure if I had even registered on Rad at that time. I think it is worth a reminder that Frog is still at it.
Over two months now and nothing, nadda, zip. One communication confiming the order and after that silence. Paypal dispute opened as I had no alternative. Frog responded to the dispute at the very last moment. That response was a tracking number which is a fake. I am no better of, no further forward. I dare not order from Delcals as I can not afford to buy another as there is the possibility Frog will deliver, unlikely but meh.
It is not so much the wait it is the lack of communication and utter contempt for customer service I find extraordinary.
dancetothedrummersbeat:
Thought i'd have a look at their website. A great choice on there - a shame the service is so bad. I thought i'd order some dia compe mx900/1000 decals to check out the quality. It says that the minimum order must be €30 to validate my account. Er, no thanks.
southern andy:
The best time to order from Frog was when he was on eBay.
He did both my Zeronine and Profile stickers as the usual UK guys didn't. They were really good stickers too. That was then, now......wouldn't touch him. Read far too many horror stories.
I feel I was very lucky.
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