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leg end:
I can assure you have not installed it correctly , the bearings are tiny and incorrect sideload for 10 days will fook it up

rodriguez:
I don't rate a lot of the odyssey stuff, like Pickle says buy another I wouldn't persist with a POS.

I'd be looking a refund, if you bought it in the UK or off a UK vender on line you're covered by Sale of Goods Act, not fit for purpose, your contract is with the vendor so it's them you should be hassling.

Gnarlyscoots:
You read yourself what the vendor had to say though. They will not budge. Odyssey have basically said that I have over tightened the bearings and they can see a minute bit of rust on the thread casing. The best they offered was a crash kit (4 new bearings) for £20 + vat + postage. Basically £30, £5 cheaper than the full kit.

Total bullshit. I know how to fit and build.

I will never use an Odyssey product again.

Gnarlyscoots:

--- Quote from: leg end on October 07, 2016, 01:05 PM ---I can assure you have not installed it correctly , the bearings are tiny and incorrect sideload for 10 days will fook it up

--- End quote ---
Are you kidding me? 2 screw in cups with bearings already pressed into them, and a tube spacer. Even a blind, dyslexic, paraplegic could fit it. It's cheap shit bearings, end of.

rodriguez:
I've read the vendors reply again and I definitely give it another go, by saying there's no warranty is like saying you have no rights which is bollox, so I'd reply including something along the lines of....

"Under the Consumer Rights Act 2015 a product should be fit for purpose and also last a reasonable length of time.
 
This product is clearly not fit for purpose as it broke during light use and it lasted 20* days which is clearly not a reasonable length of time.

This is totally unacceptable for a product of this type and I would like replacement from a different manufacturer."

*if you've owned it for 3 months say "in the 3 months I've owned this product I've used it approximately 20 times"

The Consumer Rights Act 2015 replaced the old Sale of Goods Act 1979 everyday is a school day.

http://www.which.co.uk/consumer-rights/regulation/sale-of-goods-act

Also if you payed by credit card or paypal they may be able to help.

What shop did you purchase from?

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