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More tracking advice?

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pickle:
Just got this email from Parcelforce.....Get in there! new Tuffs from the states with Freewheel all for £60 posted!!

Dear  Mr Bransby

Thank you for your enquiry.

Please accept our apologies for the delay in replying.

The item was left at the post office, in (i've taken the name of the post office out)  for you to collect as you were not home when we attempted
delivery. Please take 2 forms of ID when you collect. The post office will
charge you 50p for handling the item.

If you require any further assistance please do not hesitate to contact us
again using one of the methods below:

E-mail us at: parcelforce@parcelforce.co.uk
If sent to any other email address a reply will not be received.

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