BMX General > BMX Chat
Poor service?
HEYWOOD BMX:
:) Anyone else had poor service from an allegedly professional BMX/bike shop/distributor? I spend a small fortune over the year on BMX parts and accessories and really hate it when I get treated badly.I worked in service industries for 20 years so I can understand that sometimes things can go wrong,but when you get ignored or blatantly lied to , I just want to hurt someone.I emailed a top UK BMX distibutor with a genuine enquiry,and so far I have not even had an acknowledgment either way.This is a company who get thousands of pounds of my money every year.Maybe such companies should be named & shamed on RAD?
*My first mail to them was sent on 24.02.08!
munners:
i would love to know who you mean. >:D
Trev:
Winstanleys... :tickedoff: :tickedoff: :tickedoff: :tickedoff:
Where's my fooking fork bolt!!!! It's only been about 16 months now.
moley:
I contacted KHE about some MKS grafight-X type pedals and with german efficiency they replied.
They didn't have any or could direct me to someone who had, but they did reply.
I bought some stuff off Winstanleys and they said it was in stock (it wasn't)!!!!!
HEYWOOD BMX:
:) I`m gonna give `em a few days,then I`ll be happy to publicly insult them.I`ve had trouble with Winstanleys in the past.Chainreaction have been praised for good customer service,and I have used them myself and they`ve been great,even if they are not "specialist" BMX dealers.I`d also say The Source are a top place-I asked them for a bit of help when I was trying to organise sponsorship at Heywood a few years ago and they were v.generous.
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