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SHODDY BMX DEALERS!
bmxmatt1974:
you all knocking winstanleys but i got to say when my wife ordered my fit complete last year it turned up next day so cant complain about that for service. :daumenhoch: not ordered anything from them since mind
Trev:
--- Quote from: bmxmatt1974 on April 18, 2008, 12:02 AM ---you all knocking winstanleys but i got to say when my wife ordered my fit complete last year it turned up next day so cant complain about that for service. :daumenhoch: not ordered anything from them since mind
--- End quote ---
even a blind squirrel will eventually find a nut....
TwoBobRob:
There could be a good reason for that....
If the distributor had that Fit in stock, then Winstanleys would have just made a single phone call and the bike would have been shipped direct from the distributor. So in fact, it was the distributors efficiency that got the bike there so quickly ;)
Trev:
I don't think they go out of their way to be useless, so if they had the item in stock, there would be no reason for any sort of delay.
In fact when I bought my Haro Sport from there, i believe it arrived fairly quickly. The problem I have with them if their aftersales treatment I received. The bars were chipped to fook and the fork bolt was broken. They didn't seem the slightest bit interested after they had got my money. 18 months later, I'm still waiting. For that reason only, I will never use them again. But a lot of other people have had bad experiences from them too. Too many bad stories for my liking, considering that you rarely hear a bad word against Alans or CR and I'm sure more of us shop there than Winstanleys.
TwoBobRob:
I shopped with Winstanleys twice. First time was spot on, friendly on the phone and the stuff was shipped out nice and quickly. Second time it went the way of so many others - order turned up wrong and incomplete and has never been rectified. In their defense they didnt take any money they shouldn't have, but I never got the stuff I ordered.
Personal service is the key. I never lost a customer all the time I was in business, I'm proud of that ;)
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