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Winstanleys ?

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Trev:

--- Quote from: generallee on July 17, 2008, 07:37 PM ---For very good reason, which i cant be arsed explaining here right now, i HATE wankstanleys. I will NEVER buy form them again EVER, and havent done  since their horrendous customer 'service' with me 3 or 4 years ago. Avoid if you can is my advice.

--- End quote ---

totally agree with steve here.  i have posted my reasons for hating winstanleys before and can't be bothered to post it again.
needless to say, I would never ever buy from them again. their customer service is sh*te. all well and good IF they have the products you want in stock and it gets to you in pristine condition. Unfortunately my purchase didn't arrive in pristine condition and they were totally uninterested in sorting it out.
Also don't think by phoning them and them confirming they have the goods in stock is good enough either. A well respected RAD member once ordered a frame that they were told was in stock when he phoned them up. So he paid up and ordered it. After a week or so, it still hadn't turned up. When he phoned back to see what was going on, they then told him they were waiting for the distributors to send it to them. Well over a month later (it may have actually been 2 or nearly 3 months) they finally sent him the frame but the wrong top tube size. When he phoned up to complain, they just said that's the only one they got in. Fooking outrageous.
I very rarely slate bad service as it could just be a one off, but having received bad service off them myself first hand and heard so many other horror stories, i would never give them a single penny ever again.

macky:

I have also had too many bad experiences with Winstanleys, posted them on here a few times...

if you are going to use them, as everyone else has already said, phone them... BUT...

when you ask them if they have it stock... and if they say yes... tell them your coming straight in to pick it up...

( they are notorious for telling ppl the have the item in stock, and then ordering it themselves!!
 and thats comes from a mate who worked there!! )

if they then say yes, tell them you've changed your mind, you would like them send it out to you!!!

pain in the @rse, i know, but they've told me they plenty of times they have stuff in stock, then i waited weeks,

even months!!!

KGB Matt:
They are Sh^t .   :rant:

I ordered a stem that was listed as in stock waited 3 weeks to get an e-mail saying they were waiting for delivery .  :angrysoapbox: :idiot2:

2 Months later i cancelled the order.

Matt

MartyC:
As much as I love Wigan and have very, very fond memries of certain parts of Wigan, under NO CIRCUMSTANCES would I ever attempt to purchase from Winstanley's again, they seem to employ complete numptey's who lie and then lie about lying; TOSSERS  :-X.

macky:
Ok, I wasn't going to post any of my bad experiences with them.......  but just one eh...

I ordered a Lever over the phone... assured me they not only had it in stock, they had it in front of them!!

I waited 2 MONTHS!! I cancelled the order... a month later it turned up!!  :idiot2:

I'd say shop some where else dude!!

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