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BMX General => BMX Chat => Topic started by: The Burner King on August 30, 2013, 10:41 PM

Title: Totally gutted about this
Post by: The Burner King on August 30, 2013, 10:41 PM
Took this Pro Burner for a bead blast today because it had some cracks in the gusset and i wanted it clean before being welding.

When i picked it up it had been half wrapped in bubble wrap, with gusset part sticking out, which is all i was really interested in.

Just unwrapped it now and i now have this problem.

£££££ pounds worth of frame ruined. It not so much the value, just there is only about 60 known left in existence.

At first i just saw the top of the seat tube bent in, then i realised whole rear of frame is bent to one side, and massive ding in right side rear upper tubing. I can only guess something really heavy had been dropped on it.

Looks beyond repair now?

(http://i4.photobucket.com/albums/y107/juliantaff/DSC04312_zpsab7b66e2.jpg) (http://s4.photobucket.com/user/juliantaff/media/DSC04312_zpsab7b66e2.jpg.html)

(http://i4.photobucket.com/albums/y107/juliantaff/DSC04313_zps6f1e209e.jpg) (http://s4.photobucket.com/user/juliantaff/media/DSC04313_zps6f1e209e.jpg.html)

(http://i4.photobucket.com/albums/y107/juliantaff/DSC04314_zps277c2b96.jpg) (http://s4.photobucket.com/user/juliantaff/media/DSC04314_zps277c2b96.jpg.html)

(http://i4.photobucket.com/albums/y107/juliantaff/DSC04315_zpscd1de81f.jpg) (http://s4.photobucket.com/user/juliantaff/media/DSC04315_zpscd1de81f.jpg.html)
Title: Re: Totally gutted about this
Post by: Devilock on August 30, 2013, 10:48 PM
Demand some form of compensation.
Title: Re: Totally gutted about this
Post by: The Burner King on August 30, 2013, 10:49 PM
Demand some form of compensation.

can't prove it now its left their premises. I wondered why the boy working there offered to carry my forks and kept me taking about my car.  :2gunsfiring_v1:
Title: Re: Totally gutted about this
Post by: Swivel on August 30, 2013, 10:51 PM
Phil sawzall the god is the answer... :smitten:
Title: Re: Totally gutted about this
Post by: Gnarlyscoots on August 30, 2013, 10:53 PM
Demand some form of compensation.
That is going to be hard as you have taken the frame away AFTER you inspected part of it in front of them. I would still email them the pics of the damage and ask for an explanation though.

Speak to the man, Sawzall. I'm sure he will be able to help you out or at least give you the best advice to try and get that frame rectified  :daumenhoch:
Title: Re: Totally gutted about this
Post by: kalex on August 30, 2013, 10:55 PM
I don't blame you for felling gutted
Title: Re: Totally gutted about this
Post by: griff on August 30, 2013, 10:56 PM
Very dodgy

Still worth pursuing, let us know how you get on
Title: Re: Totally gutted about this
Post by: Devilock on August 30, 2013, 10:57 PM
Demand some form of compensation.

can't prove it now its left their premises. I wondered why the boy working there offered to carry my forks and kept me taking about my car.  :2gunsfiring_v1:

Just go there with a couple of mates & get something sorted.
Title: Re: Totally gutted about this
Post by: senzo milano on August 30, 2013, 10:58 PM
 :shocked:   :'( 
Title: Re: Totally gutted about this
Post by: The Burner King on August 30, 2013, 11:04 PM
Demand some form of compensation.

can't prove it now its left their premises. I wondered why the boy working there offered to carry my forks and kept me taking about my car.  :2gunsfiring_v1:

Just go there with a couple of mates & get something sorted.

Whats the point, eastenders style warfare ain't really my bag.
Title: Re: Totally gutted about this
Post by: mattfx81 on August 30, 2013, 11:05 PM
Take it back and argue the case if they play silly beggars small claims court it is. A lot jiggery pokery to get it back into shape but its most likely repairable
Title: Re: Totally gutted about this
Post by: superbikedan on August 30, 2013, 11:06 PM
That's shocking mate, if that was done at my firm i would openly show you the damage,
apologize and offer to fix the problem at no cost to you, that's bad and really gets my
goat as many will accept there answer and sort it out themselves >:(


Title: Re: Totally gutted about this
Post by: leehunt1 on August 30, 2013, 11:08 PM
Phil sawzall the god is the answer... :smitten:

X2
it can be fixed  :daumenhoch:
Title: Re: Totally gutted about this
Post by: The Burner King on August 30, 2013, 11:12 PM
Phil sawzall the god is the answer... :smitten:

X2
it can be fixed  :daumenhoch:

I hope so, i've PM's phil sop fingers crossed he might say it's p[ossible to sort it out.

Thanks for the support guys, just sickens me inside.
Title: Re: Totally gutted about this
Post by: Devilock on August 30, 2013, 11:14 PM
Demand some form of compensation.

can't prove it now its left their premises. I wondered why the boy working there offered to carry my forks and kept me taking about my car.  :2gunsfiring_v1:

Just go there with a couple of mates & get something sorted.

Whats the point, eastenders style warfare ain't really my bag.

I'm not suggesting a brawl but for support to argue your case & perhaps it would be an intimidatory measure.
Title: Re: Totally gutted about this
Post by: GavinDavis on August 30, 2013, 11:25 PM
Demand some form of compensation.

can't prove it now its left their premises. I wondered why the boy working there offered to carry my forks and kept me taking about my car.  :2gunsfiring_v1:

Just go there with a couple of mates & get something sorted.

Whats the point, eastenders style warfare ain't really my bag.

I'm not suggesting a brawl but for support to argue your case & perhaps it would be an intimidatory measure.

And if need be you can always tie the guy up and use his own shotblasting gun on his face!

Seriously though, really hope you can get it sorterd ss I bet youre gutted to the bone!
Title: Re: Totally gutted about this
Post by: fischflo on August 30, 2013, 11:34 PM
we need one of those flash beamers calling sawzall and animal for help

hope one of em has the time

just go back to the guy and show him those strange damages - and say that you love this bike and you have to have it fixed and didn't he think that it woud be fair to share the repair - as it clearly wan't you but his shop's damage....  :(
Title: Re: Totally gutted about this
Post by: rodriguez on August 30, 2013, 11:52 PM
that's a shitter    :(
Title: Re: Totally gutted about this
Post by: animal on August 30, 2013, 11:53 PM
First off buddy 2 make u feel better  :daumenhoch: I could fix that and I'm damb sure Phil can  8)

But u must go back and get compensation. I know how u feel as I have had worse done 2 me on one of my MRD Pros  :'( I got nearly £300 compo in kind from my chromers  :2gunsfiring_v1:

Whats the value 2 u of the frame ?

I'd want at least £220 compo or more 4 that  :uglystupid2: No brainer tell em its scrap bluff them . Don't let them fix it get it done by somebody who cares  ::)

Lmk how u get on  ^"^ Fookin get in there calm first then all guns blazing if needs b  :2gunsfiring_v1: :2gunsfiring_v1: :2gunsfiring_v1: :2gunsfiring_v1:

Title: Re: Totally gutted about this
Post by: skywayman on August 31, 2013, 06:05 AM
First off buddy 2 make u feel better  :daumenhoch: I could fix that and I'm damb sure Phil can  8)

But u must go back and get compensation. I know how u feel as I have had worse done 2 me on one of my MRD Pros  :'( I got nearly £300 compo in kind from my chromers  :2gunsfiring_v1:

Whats the value 2 u of the frame ?

I'd want at least £220 compo or more 4 that  :uglystupid2: No brainer tell em its scrap bluff them . Don't let them fix it get it done by somebody who cares  ::)

Lmk how u get on  ^"^ Fookin get in there calm first then all guns blazing if needs b  :2gunsfiring_v1: :2gunsfiring_v1: :2gunsfiring_v1: :2gunsfiring_v1:

I agree...... Julian....you have to front them. It never went in like that!!!! You already have before piccies..... Gutted for you  :-[
Title: Re: Totally gutted about this
Post by: MartyC on August 31, 2013, 06:08 AM
What a pisser but all is not lost and it can be repaired with a little of the skills in guys like Steve (Animal) and Phil (Sawzall).

In terms of what to do about the damage, write it off as a lesson learnt and make sure you tell everyone on here to avoid them like the plague, never recommend them to anyone, maybe tak in a a real shitter of a job for them to bead blast and never collect it. 

Life is too short to take this as anything more than them being incompetent; don't waste your time and energy on their stupidity as that is way too expensive and precious to you and your family.
Title: Re: Totally gutted about this
Post by: diesel on August 31, 2013, 07:15 AM
Gutted for you, I know its difficult to go back and complain.

But the boss may not know anything about it if the young lad did it, he might compensate you straight away

He may not also

you'll never know unless you go and speak to them
Title: Re: Totally gutted about this
Post by: jimwise68 on August 31, 2013, 09:40 AM
Just go and speak to them, let them know what has happened and you want an answer as to how it happened.

Try to get some compensation, if they dont want to play ball then tell them that you will let everyone know how irresponsible they are with people's property, calmly walk away and give the local rag a call. Give them as much negative exposure as possible.

But give them the chance first. See how much integrity they have as a company.
Title: Re: Totally gutted about this
Post by: bodamus on August 31, 2013, 09:57 AM
Go back and kick off mate :knuppel2: why should you have to pay to fix it.
Title: Re: Totally gutted about this
Post by: Gashead on August 31, 2013, 10:03 AM
Feeling your pain buddy, that's not on!
Title: Re: Totally gutted about this
Post by: Badbaldie on August 31, 2013, 10:29 AM
truely gutted for you .... but dont dispare because once again the RAD spirit comes to the rescue . :daumenhoch:  the man they call PHIL SAWZALL and STEVE ANIMAL  :4_17_5:
Title: Re: Totally gutted about this
Post by: WINI on August 31, 2013, 10:35 AM
That is shocking and probably one of the young lads who was scared to own up.

Take it back and talk to the owner, then Phil or Steve
Title: Re: Totally gutted about this
Post by: The Burner King on August 31, 2013, 11:32 AM
Thanks guys, i'll go back to them on Monday and see what they say. I'm not expecting anyone to admit to it though.
Title: Re: Totally gutted about this
Post by: sawzall on August 31, 2013, 12:48 PM
pm replied to julian :daumenhoch:
Title: Re: Totally gutted about this
Post by: Pooch on August 31, 2013, 01:12 PM
 
pm replied to julian :daumenhoch:
:daumenhoch:
Title: Re: Totally gutted about this
Post by: Mattdub on August 31, 2013, 06:20 PM

Shocker that is Julian ! , the company who gave it back to you like that definitely need to be spoken to .

Great that we've talents on here like Phil & Steve to help  ;)
Title: Re: Totally gutted about this
Post by: Peter J on August 31, 2013, 07:48 PM
Name and shame  :pilky:
Title: Re: Totally gutted about this
Post by: skki3330 on August 31, 2013, 07:51 PM
Take it back and demand to see the top man and ask him for an explanation, if they try and say they didnt do it tell them your going to seek legal advice and you will also speak to the local press, no company wants bad press.
Good luck mate hope it all works out and for sure sawsall is your man  :daumenhoch:
Title: Re: Totally gutted about this
Post by: The Burner King on August 31, 2013, 07:53 PM
pm replied to julian :daumenhoch:

Thanks Phil  :daumenhoch: Feel there is light at the end of the tunnel  :)
Title: Re: Totally gutted about this
Post by: The Burner King on August 31, 2013, 07:53 PM
Name and shame  :pilky:

I will once i've been over there on Monday
Title: Re: Totally gutted about this
Post by: The Burner King on August 31, 2013, 07:54 PM
Take it back and demand to see the top man and ask him for an explanation, if they try and say they didnt do it tell them your going to seek legal advice and you will also speak to the local press, no company wants bad press.
Good luck mate hope it all works out and for sure sawsall is your man  :daumenhoch:

That's a very good idea, never thought of that  :daumenhoch:
Title: Re: Totally gutted about this
Post by: superbikedan on September 01, 2013, 12:16 AM
Take it back and demand to see the top man and ask him for an explanation, if they try and say they didnt do it tell them your going to seek legal advice and you will also speak to the local press, no company wants bad press.
Good luck mate hope it all works out and for sure sawsall is your man  :daumenhoch:

That's a very good idea, never thought of that  :daumenhoch:

If i'm really honest i can't see that working, chances are they'll laugh at you as saying your going to the press, the company has to be a very big comp to gain bad press,and the papers may never of heard of the company that  your 1 complaint has against them.your
talking about a few workers and a boss so go to the boss direct and explain the bike, the value, ths website ect and that will get you a better result, :daumenhoch:
Title: Re: Totally gutted about this
Post by: PK.RIPPER on September 06, 2013, 12:01 PM
Shocking that a professional company would treat there customer like that by covering up there cock up.
this company needs to be named and shamed to protect other people from this dishonest company.
Title: Re: Totally gutted about this
Post by: In2bmx on September 06, 2013, 12:12 PM
That's Shocking   :(  Name and shame  :daumenhoch:
Title: Re: Totally gutted about this
Post by: Bob_Acid on September 06, 2013, 02:33 PM
I would have taken it straight back
Title: Re: Totally gutted about this
Post by: animal on September 06, 2013, 02:58 PM
I 4 1 am interested in what they said when u went back  ;)
Title: Re: Totally gutted about this
Post by: BMX1973 on September 06, 2013, 05:43 PM
Thats not good  :(

Hope sawzell can sort it, keep us all updated :)
Title: Re: Totally gutted about this
Post by: animal on October 16, 2013, 06:00 PM
What was the outcome of this ?
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