BMX General > BMX Chat

HELP NEEDED PLEASE! Postal diasaster!!

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Frosty:
Daz,

The same thing happened to me. I sent a GHP to Johan and when he received it both rear drop outs were bent. Check this for how bad they look now!!!

jon foz:
Im fairly certain it is down the the sender to claim for any loss/damage,tell the customer to keep all packaging as this usually needs to be inspected.
If it was sent through parcelforce,this number may be of use to you,01924 294 283

hope you get it sorted,they have always been quick to respond to me in the past

Jon

matt:
the exact same thing happened to me with a loopy ripper, the rear drop out snapped off, get ready for a battle, you need to prove the cost of the item with reciepts etc it takes feckin months, and in the end they refused to pay me so i lost nearly £400, get the guy to take pics of the damage and the box. good luck fella your gonna need it   :(

stuntmaster:
i received something that came via parcelforce and they put red paint over the bits where they have made holes in box and yeah but of muppets as mine bike came with dropout hanging out end of box luck they were sm dirtbike ones so thick as hell

bodamus:
I thought standard Parcelforce packages were insured for up to the value of £150 against loss or damage. Anything over a value of £150 you had to take out extra insurance or risk it.

Worth checking their website to see if this is still the case.

bodamus :)

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