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Parcel2go Nightmare insanely long story contained:(

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threaders:
The buyer is now getting very understandably pissed off. He has laid out nearly £400 and has been waiting since the 26th of Feb. I have been in touch with everyone from TNT and parcel2go.
I now have a number from one of the team at parcel20 who I have been chaising for the last two days. I contacted the buyer of the tuffs, who had their parcel delivered to their neighbour. They said that TNT tried to leave the other parcel with them, but the neighbour refused to accept it as it was addressed to Ireland.
I am sure TNT have the frames somewhere and the parcel has both mine and the buyers address. I have advised the buyer in the meantime to file a claim witth paypal, while we both try and sort out this mess.
Any advice on how to sort out this so that both me and the buyer are satisfied would be gratefully appreciated :daumenhoch:

brummie:
i thought the buyer had lodged a claim and that you were 360 down in paypal? if he has claimed and got his money back then he is in a lot better position than you are atm

really hope you get them back
im hopeful that you will tbh as they have attempted to deliver them
its not like there has been no sight of them whatsoever

good luck

threaders:
Yep. The buyer has lodged a claim and as soon as he did, I went overdrawn for the £370, which paypal take out of your account and put it on hold whilst they make a decision. :-\

brummie:
is it the buyer that is moaning that the frames havent turned up in your for sale thread?
im confused now
have you rang paypal and explained? the frames might still get delivered

threaders:
I havent been checking the for sale section so it could be. It was for two frames an ammaco chrome twin top tube and a white torker twin top tube. I have tried ringing parcel2go and TNT. Getting a phone number for parcel2go was no piece of cake, but I now have a name and contact number :daumenhoch:

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