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Your thoughts please.........have a look cheers

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wolfybmx:
id say its down to the buyer for going cheap on the delivery options offered, and its not saved him any money just grief. as the seller and sender who have the privalage of charging for the required level of insured service to ensure no come back on you. if a buyer does not want insurance its down to them to make a claim to recover there costs from the courier.

a lesson learned here i know sending items can be pricy at times but there is a reason for this at the end of the day. if the buyer has a problem get them to arrange the collexction of the parcel from you and they can then pay for this their end.

JT Smooth:
It cost me more to send with royal mail with £34 insurance that it would have with my courier fully insured!

scowey:
If I was buying and insisted on cheaper postage than recommended, and I trusted you were legitimate (which would be a pre-requisite when buying from you) id feel obliged to offer some kind of contribution towards the damaged goods.

Im sure the buyer is in his rights to not accept damaged goods, its a shitty situation. make the claim and divide any loss would be fair.

hope this ends peacefully  :)

se bikes:
Just my opinion but you offered a max insured option, it was his choice knowing the value of Royal Mail insurance it's his loss, TBH we send everything out on a guaranteed next day special with insurance just to cover ourselves (regardless of what we've been paid for postage), if it was his choice he/she accepts the loss by instructing you to post in that way  :police:

CD17:
I agree, I always sell stuff + postage, then its down to the buyer what type of postage service they want.
If it is something say over £50 in value, I always ask the seller to send it guaranteed next day, that way I get my money back if anything goes wrong.

If he has asked for a postage service with only £34 insurance, then that is what I would refund him.

But having said that, it would depend who it was  :)

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